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January & February 2026 Help Center Updates

As we add new features to Clarity Human Services, we publish new articles and revise some existing ones. Here is a list of new/revised articles for January and February 2026.

January 2026

Updated Articles

New Articles
2026 HMIS Data Standards 2026 Data Services Change Log and Known Issues
Caseload Management (New Clarity Interface) Care Team (New Clarity Interface)
Clarity Human Services Operational API Early Access Program Info and FAQs Clarity Human Services: February 2026 Feature Updates
Data Refresh Rate Customer Portal Profile Photos (New Clarity Interface)
Get Excited! New Clarity Interface Updates Customer Portal: Client Contacts
Global Referrals Tab: Outgoing Referrals (New Clarity Interface) Customer Portal: Location Photos
LSA Toolkit Customer Portal: Profile Photos
Service Item Housing Options: Reservations Global Referrals Tab: Analysis (New Clarity Interface)
Staff Member Account Settings Global Referrals Tab: Availability (New Clarity Interface)
Two-Factor Authentication (2FA) INVENTORY, Attendance, and Reservation Management
Unit/Bed Status INVENTORY, Attendance, and Reservation Usage
  New Clarity Interface Overview
  Pentaho Release Notes - January 2026
  Program Restrictions (New Clarity Interface)
  Switching Agencies (New Clarity Interface)

February 2026

Updated Articles

New Articles
Assessments Tab: Direct Referrals (New Clarity Interface) Assessments Tab: Community Queue Referrals (New Clarity Interface)
Audit Trails (New Clarity Interface)  
Care Team (New Clarity Interface)  
Caseload Management (New Clarity Interface)  
Clarity Human Services Passwords (New Clarity Interface)  
Clarity Human Services: February 2026 Feature Updates  
Client Record Overview (New Clarity Interface)  
Client Referrals Tab Overview (New Clarity Interface)  
Client Referrals Tab: Direct Referrals (New Clarity Interface)  
Community Queue for End Users  
Coordinated Entry: Currently on a Community Queue  
Creating and Editing Fields  
Creating and Managing Program Enrollments (New Clarity Interface)  
Customer Portal Profile Photos (New Clarity Interface)  
Customer Portal: Client Contacts  
Customer Portal: Location Photos  
Customer Portal: Profile Photos  
Customer Portal: Sending Requests  
 
Data Import Tool (DIT) Sample Files  
 
Get Excited! New Clarity Interface Updates  
Global Referrals Tab Overview (New Clarity Interface)  
Global Referrals Tab: Analysis (New Clarity Interface)  
Global Referrals Tab: Availability (New Clarity Interface)  
Global Referrals Tab: Community Queue (New Clarity Interface)  
Global Referrals Tab: Incoming Referrals (New Clarity Interface)  
Global Referrals Tab: Outgoing Referrals (New Clarity Interface)  
Global Referrals Tab: Snoozed Referrals (New Clarity Interface)  
HMIS CSV/XML Program Data Export  
[HUDX-111] HUD CSV / XML Program Data Export  
 
How Do I Create a Household and Manage Members (New Clarity Interface)  
How Do I Create a New Client Record? (New Clarity Interface)  
How Do I Create a Public Alert? (New Clarity Interface)  
How Do I Search for a Client (New Clarity Interface)  
Icon & Tooltip Glossary (New Clarity Interface)  
Importing Data Using the Data Import Tool (DIT)  
Introduction to Fields  
Introduction to Making Referrals  
Introduction to Making Referrals (New Clarity Interface)  
INVENTORY, Attendance, and Reservation Management  
INVENTORY, Attendance, and Reservation Usage  
Location Tab Overview (New Clarity Interface)  
Pentaho Release Notes - February 2026  
Personal ID  
Personal ID (New Clarity Interface)  
Program Restrictions (New Clarity Interface)  
Recording and Editing Service Items in the Client Record (New Clarity Interface)  
Referral Settings: Overview  
Release of Information (ROI) Overview (New Clarity Interface)  
Sharing Departments  
System Advanced Options: Customer Portal  
Unsheltered Point-in-Time (PIT) Integration  
Working with Files in the Client Record (New Clarity Interface)  

 

Published: 02/26/2026