Clarity Human Services Feature Updates

Clarity Human Services: April 2021 Feature Updates

 

Release Schedule: 

  • All Training Sites: Monday, March 22nd, 2021
  • All Production Sites: Thursday, April 8th, 2021

New - Adding a Community Queue to a Program

While creating/modifying a Program, users have the option to connect any active Community Queue to a Program. This functionality is related to Referrals: The Availability Tab -> "Viewing and Updating Availability". 

 

Required Action: With the release of this item, existing Programs will be connected to all relevant Queues. System administrators should review all Programs and remove any Queues that shouldn’t be assigned.

New - Availability: Multiple Community Queues

Within the Availability tab, users can switch between Community Queues. This functionality is connected to  How To Setup A Program: Detailed Instructions -> "Adding a Community Queue to a Program"

Required Action: For existing Programs, all Queues will be connected to all Programs. System Administrators should verify that the correct Community Queues are correctly added to each Program.

New - Enabled Automated Features

Added new Enabled Automated Functions within System Settings. This feature is directly tied to automated functions within Clarity Human Services, specifically, Referral Settings Community Queue, and Program Setup: Auto Exit. 

The selection of Enabled Automated Functions setting determines how the selection is applied.

 

Required Action: For current instances, where Setup > Settings > Coordinated Entry Type = Sharing Groups Based, Setup > Settings > Enabled Automated Functions will be set to Sharing Setting Based. 

Otherwise, Setup >Settings > Enabled Automated Functions will be set to CoC. Please verify that your system setting is the desired setting for your instance.

New - Data Import Tool: Assessment Screen Mapping Improvements

New - Data Import Tool: Assessment Screen Mapping Improvements

Since HUD XML and CSV formats do not include information on pinpointing the type of screen and how to import client Assessment records, there is no definitive instruction to say some Assessment records within a single file should be imported as one type of Assessment Screen, while others should be imported as another.

Because of this, our DIT has historically allowed a user to designate a single default value to import all Assessment records. Understanding there are cases where a user will have a single file that contains records for multiple Assessment Screens, the DIT is now updated to support these cases.

For more information about these changes, please visit Data Import Tool: Assessment Screen Mapping Improvements

Required Actions: None

Outreach Updates

New - Outreach Encampments: Housed/Deceased Labeling

The label function quickly helps users receive notification and quickly visually delineates between clients who should be active within Outreach and clients who may need to be removed from the Encampment due to becoming Housed or Deceased.

For more information about these changes please visit: 

Required Actions: None

New - Outreach Teams

The Outreach Teams section was designed with real-life outreach teams in mind. This new functionality allows for the Creation of Teams, Assignment of Teams, Filtering Assigned Teams, and Searching for Teams in the Outreach module.

For more information about these changes please visit: 

Required Actions: None

New - Outreach: Encampment Updates

The Encampment Update feature allows users to receive notifications when there are changes to client and encampment information within Outreach.

For more information about these changes please visit: 

Required Actions: None

New - Outreach: Notes and Alerts

The Outreach Notes and Alerts functionality allows for the addition and viewing of Encampment Notes and Alerts within the Outreach Module.

For more information about these changes please visit: 


Required Actions: None

New and Updated Help Center Articles

We’ve either updated or created the following articles in response to this Clarity Human Services update. To receive monthly emails on Help Center updates, follow the New and Recently Updates Help Center Content Help Center section.

Updated Pages New Pages
How To Setup A Program: Detailed Instructions System Settings: Enabled Automated Features
Referrals: The Availability Tab  Outreach: Encampment Teams
System Setup Settings Outreach : Encampment Update/Notifications 
Referral Settings: Community Queue Outreach: Alerts and Notes
Program Setup: Auto Exit   
Viewing Individuals in Outreach  
System Advanced Options: Outreach  
Location Tab Overview  
Managing Encampments in Outreach  
Rights Glossary for Access Roles