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Audit Trails

Clarity Human Services provides complete auditing records in all areas connected to end-user interaction.

This article is for the current interface. For the new Clarity interface article, please click this link.

Overview

The audit trails are accessible through Audit Logs and the Database.

Audit Logs

Authorized users will see an Audit Log button at the bottom right of the Client Profile screen and several other screens throughout the system (refer to the list at the end of this article).

An image that shows where the audit log is located on the screen.


Audit logs display any updates made to any of the data on the associated form. Items such as the previous value and updated value of a field, the date/time of the update, and the end user who made the update are all historically presented in a concise format. 

An example of an audit log is shown.

Notes:

  • An OUTREACH label designates an action (such as enrolling a client in an Encampment program) taken with Outreach.

    An example of an audit log is shown with the OUTREACH label outlined in red.

  • A Clarity 2.0 label designates when an action (such as reopening a program) is taken while in the current interface.

    An example of an audit log is shown with the Clarity 2.0 label outlined in red.

  • A Clarity 3.0 label designates when an action (such as enrolling a client in a program) is taken while in the new interface.

    An example of an audit log is shown with the Clarity 3.0 label outlined in red.

Database

The audit log is also provided through the relational database, allowing the system administrator to access the data using a query tool or write reports to manage the updates in any way the system administrator defines.

We also collect the following data for security auditing purposes:

  • The login date of every user who logs in to the system.

  • Length of time a user has been logged in for each session.

  • History of all failed login attempts.

  • History of IP address(es) from which a user logged in or attempted to log in.

  • Reports run/accessed by a user.

  • SSN Views: A log of when a user clicks to reveal a Social Security Number (available in Clarity audit logs).
  • Record Transactions: A log of when a user creates, edits, or updates a client record (available in Clarity audit logs).
  • Client Searches: A log of which users searched for specific clients (available by special request).

Additionally, some common reports are available to assist with auditing:

Our Data Analysis tool can be used to create custom reports and dashboards that align with local policies and procedures.

List of Audit Logs

Audit logs are available for the following functions in Clarity Human Services:

 

Updated: 03/27/2026