Using Outreach

Enrolling Clients in Encampment Programs

Clients located in Outreach encampments can be enrolled in an Encampment project type that allows users to track intervention efforts.

For details on how to configure Encampment programs, refer to our Configuring Encampment Programs article.


To enroll a client in an encampment program from within the main Clarity Human Services system, users must switch into an Encampment System agency. 

The PROGRAMS: AVAILABLE list for each client will be based on the sharing settings of the Encampment System agency. (Administrators who are creating sharing exceptions will be able to see all Encampment System agencies.)

When a user saves an enrollment for an encampment program:

In this situation: This is what happens:
If the client is not currently in the encampment assigned to the encampment program,
but has a geolocation that supersedes the encampment (such as a location in the CLIENT PROFILE)

The system displays the following pop-up message: '‘[Client Name] is not currently located in the Encampment. A field interaction has been added within the Encampment boundaries. Please note this client has a greater prioritized geolocation therefore will not appear in the Encampment."

using encampments

When the user clicks OK, the system creates a field interaction in the encampment.

If the client is not currently in the encampment assigned to the encampment program,
and does not have a geolocation that supersedes the encampment

The client will be added to the encampment.

The system displays the following pop-up message: ‘[Client Name] is not currently located in the Encampment. A field interaction has been added to add this Encampment location as per program enrollment.”

using encampments 1

When the user clicks OK, the system creates a field interaction that is centered in the encampment.

If the client is already in the encampment that is assigned to the encampment program The enrollment in the encampment program will be added to the client’s program history.

Note: If a client is enrolled in an encampment program that does not have an assigned encampment, the system will not create a Field Interaction because the encampment is unknown.

The record for the enrollment in the encampment program in the client’s HISTORY tab will be subject to the sharing settings of the program’s agency.

On the client’s LOCATION tab, a tooltip will indicate that the client is enrolled in an encampment program. If the client is enrolled in multiple encampment programs, the tooltip text lists all active encampment programs for the encampment.

using encampments 2

If a user deletes the field interaction/location entry that put a client into an encampment with an associated encampment enrollment, the system displays the following pop-up: “By deleting this location record within an Encampment, this will result in data quality issues as there is an existing Encampment program enrollment related to this Encampment location.”


Published: 01/09/2024