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Working with Forms in the Client Record (New Clarity Interface)

This article describes how to complete client forms, collect an electronic signature for a form, and upload a scanned form in a client's record in the new Clarity interface.

This article is part of the April 2026 Feature Update. The functionality described in this article will be available on training sites on March 23, 2026, and on production sites on April 6, 2026.

This article is for the new Clarity interface. Screenshots and descriptions will be updated as features are released. For the current interface article, please click this link

Overview

Users can add, view, and manage forms from the Forms tab in the client navigation menu and from the Forms tab within a client's program enrollment.

Forms Tab

This article contains the following sections:

Adding a Form

To upload a form, click the Add icon. 

Add Form

 

The Add Form page will appear, listing the form options for your particular agency. You can also toggle on Upload Scanned Form here. You can select or toggle on the option you require, then click Next. 

Add Form_Next

 

Select Form

If you choose to select a form from the list of options, click the required form to highlight it, and then click Next. Complete the fields in the form and then click Save & Create PDF or Save Draft

Fill Form

You can also set privacy for the form here, or click Cancel to return to the Forms tab.

Add Form_Privacy

Creating an Electronic Signature

Some forms require a client signature. An electronic signature can be created with a computer mouse or finger pad. In the field, the client can use their finger to create their signature on the mobile device. Click the green check mark icon to apply the signature.

Electronic Signature

If needed, you can click the "x" icon to reset and redo the signature. You will not be able to save the form until a signature is applied to the electronic signature field.

Upload Scanned Form

If you choose to upload a scanned form, toggle on Upload Scanned Form and then click Next. You may select a form to indicate that you will upload a specific form, or you can move forward without selecting one.

Upload Scanned Form

You can drag and drop a file here or select one from your computer. Then click Save.

Upload Scanned Form_Add file

Adding a Form in an Enrollment

Client forms can be viewed, added, or modified from within a program enrollment. 

Forms_Program Enrollment

A Program Connection icon indicates a form added within a program enrollment.

Forms_Program Connection

A tooltip displays program connection details when a user hovers over the program connection icon.

Program Connection Tooltip with Details

Saving a Form

Users with access to forms have the option to:

Add Form_Save

Save & Create PDF

When Save & Create PDF is selected, the form saves with no option to edit it later. 

Save & Create PDF

This option creates a final PDF file that can be viewed when clicking the PDF icon in the Preview column. Users with the appropriate access can delete the form or change its privacy settings.

In Progress Form_Saved

Save Draft

When Save Draft is selected, the form is saved, allowing it to be opened and modified later.  Once the draft is saved, the form is marked In Progress until it is completed. 

Save Form_In Progress

The draft form can be deleted by those users with the appropriate access. Signature fields are not required when a user saves a draft, but signatures can be saved on a draft form. 

The In Progress form can be modified or deleted by those users with the appropriate access by clicking on the action menu icon for the record. 

Save Draft_Modify form

Users can save the draft form as a PDF while the Form Status is In Progress. A Save Draft PDF button in the Preview column can be used to open a PDF file in a new tab. Users with the appropriate access to view the form based on sharing settings can see the button. 

In Progress_Save Draft PDF

Once an In Progress form has been completed and Save & Create PDF has been selected, Form Status updates to Completed, Preview updates to a PDF icon, and the "Modify Form" option no longer appears in the list of action menu options.

In Progress Form_Saved

Cancel

Users can click Cancel to leave the Add Form page and return to the Forms tab.

Add Form_Cancel

Privacy

A Private icon is available when a user is completing a form and after it is saved.

On the Add Form page:

Add Form_Privacy2

Users can also update the privacy for a Completed or In Process form on the Forms tab.

Completed Form_Change to Private

Clicking Change to Private will automatically update the record. Users can click Change to Public to automatically change the Private record back to a Public record.

Changing Privacy

Please refer to the Making Client Data Private (New Clarity Interface) article for more details on client privacy.

Viewing Client Forms

Users can search, filter, or sort the list of client forms in the Forms tab or in the program enrollment Forms tab.

Client Forms_Search

Please refer to the Client Record Overview (New Clarity Interface) for more information on search, filtering, and sorting.

Users can customize their view using a column selector in the Forms tab or in the program enrollment Forms tab.

Forms Tab_Column Selector

Please refer to the Client Record Overview (New Clarity Interface) for more information on column selector functionality.

Users can preview forms in a tooltip by hovering over the PDF icon for a Completed form record or clicking Save Draft PDF for an In Progress form record.

Forms_Preview

Audit Log

The "View Audit Log" option can be clicked by a system administrator with audit log access rights on the form record. A log of all changes to the client form is displayed.

Form_View Audit Log

Icons & Tooltips

Icon

Icon/Tooltip Name

Tooltip

Icon Location

Action Menu Icon.Aug25.1

 

Action menu, also known as:

  • 3 dots
  • vertical ellipsis
  • kebab

"Show more actions"

All Screens: typically on the far right of a screen or section

Add Icon.Aug25

 

Add

“Add”

All Screens: anywhere the “Add” option occurs

Column Selector icon.Nov25

 

Column Selector

"Show/hide fields"

All Screens: typically paired with a search bar

Icons.Dec25.1

 

Date

(no tooltip)

Anywhere a Date appears

Delete Icon.Aug25

 

Delete

“Delete”

All Screens: anywhere the “Delete” option occurs

Edit Icon.Aug25

 

Edit

“Edit”

All Screens: anywhere the “Edit” option occurs

Filter icon.Nov25

 

Filter

"Add a filter"

All Screens: typically paired with a search bar

Forms Tab Icon

 

Forms Tab "Forms" Client Navigation Menu: Forms Tab

PDF Icon-1

 

PDF "Preview [shows preview of form]" Forms tab, program's Forms tab

Privacy Icon.Private.Nov25

 

Privacy - Private

Varies depending on screen; example from client profile: “Private Client data is not shared.”

All Screens within the client record

Privacy.Public Icon.Aug25

 

Privacy - Public

Varies depending on screen; example from client profile: “Public  Client data is shared.”

All Screens within the client record

Program Connection.Icon.Aug 25

 

Program Connection “[Program Name], [Agency Name], [Enrollment Start Date], [ Enrollment Status]” Client record Forms tab, program's Forms tab

Search icon.Nov25

 

Search

"Search"

All Screens: 
  • typically paired with a search bar
  • also available in the top right corner at all times for client searches

Upload Icon

 

Upload (no tooltip) Upload Scanned Form page

View Audit Log Icon

 

View Audit Log

(no tooltip)

Any screen where audit log functionality is available; visibility is dependent on access rights

Published: 03/16/2026