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Program Information

This article describes the service, funding, and capacity information for a program that you can view before enrolling or referring a client to that program.

Overview

Program information is displayed by clicking the drop-down icon next to the program name in the following locations:

Program Information article.1

Program Description

If a description of the program has been entered in the Program Description field in the MODIFY PROGRAM page, it will appear under a PROGRAM DESCRIPTION header. 

Program Charts

This section displays charts representing enrollment, occupancy, and referral activity for the program. If there is no applicable enrollment, housing service, or referral data, the corresponding chart is hidden. 

Active Clients

This chart displays:

  • The total number of clients with active enrollments
  • Percentage of active program enrollments that are for families (households with more than one person included in the enrollment)
  •  Percentage of active program enrollments that are for individuals

Occupancy (Today)

This chart displays:

  • The total number of housing services for the day, shown as a UNIT (or BED, if Units for the service = ”0”)
  • Active housing services as a percentage of the total number of units or beds (“Checked In”)
  • Active reservation services with a status of “Pending” as a percentage of the total number of units (“Reserved”)
  • The percentage of available units, based on the capacity established for the service (“Available”)

Referrals

This chart displays:

  • The total number of referrals from the last 90 days.
  • The percentage of referrals with a status of “Pending.” 
  • The percentage of referrals with a status of “Denied.” 
  • The percentage of referrals resulting in a referral connection

Funding Source, Availability, and Service Categories

Funding Source 

This section displays the first funding source added for the program. If that funding source has been removed, the next funding source added for the program will be displayed.

Service Categories

This section displays the categories of services that have been made available to the program on the Modify Program page. 



Program Availability

Program Availability displays data from the Availability tab. If no data is entered in the Availability tab, “Full Availability” is displayed.

Housing Availability

The HOUSING AVAILABILITY section displays bed and unit information from the MODIFY PROGRAM page.

Unit/Bed Referral

For a referral to a program with Direct Unit/Bed Referrals set to "Optional" or "Required," a Unit/Bed Referral section will be displayed for users to associate an INVENTORY Unit/Bed with the referral.

direct referral

If Direct Unit/Bed Referrals is set to "Optional," the user can select a Unit/Bed when making the referral, but is not required to; if Direct Unit/Bed Referrals is set to "Required," the user must select a Unit/Bed when making the referral.

Doc Requirements

Clicking DOC REQUIREMENTS opens in a separate window a list of any documentation requirements configured in the Documentation Requirements for the program (if applicable). 

Print Directions

Clicking PRINT DIRECTIONS displays a map with directions from the client’s location to the agency’s address.

 

Updated: 11/20/2023