- Clarity Human Services Help Center
- HUD and Federal Partner Resources
- 2024 Data Standards
-
New Clarity Human Services Interface
-
News and Announcements
-
Getting Started
- Accessing Clarity Human Services
- Client Records and Households
- Program Enrollments
- Managing Client Data in Screens
- Services
- Entering Client Location Data
- Contact Tab, Files Tab, and Notes Tab
- Charts and Goals
- The Attendance Module
- Working with the Referrals Tab and Community Queues
- Recording and Managing Referrals in the Client Record
-
Clarity Human Services: Customer Portal
-
Clarity Human Services: INVENTORY
-
Clarity Human Services: Outreach
-
System Administration
-
HUD and Federal Partner Resources
-
Agency Management
-
Coordinated Entry
-
Report Library
-
Data Analysis
-
Data Integration and Migration
-
Submit a Request
-
System Status
-
COVID-19 Resources
August 2020 Patch Release
Bitfocus will sometimes release updates to Clarity Human Services outside of our regular development schedule to implement functionality deemed necessary. When this occurs, we will notify customers of these changes in the Patch Releases Help Center section. We will post updates the Friday before items are released to training sites the following Tuesday. These items will be released to live sites two weeks after being released to training sites.
August 2020 Patch Release Items
The following items will be available on all training sites August 18, 2020 and all live sites September 1, 2020:
- In the June 2020 Feature Update, we added the option to send a manually expired referral to a Community Queue. In this patch release, we’ve updated the label for the Referral setting Display Option to "Send to Queue" at Denial to include Expired referrals.
- Within the HUD Export , when a referral automatically expires, the HUD Data Element “Coordinated Entry Event ReferralResult” has an inferred value “ReferralResult = 3: Unsuccessful referral: provider rejected.” This update will retain this behavior, but when a referral is manually expired, the "ReferralResult" value will not be inferred but, rather, pull from the Denied By Type value of the referral to determine if it is "2: Unsuccessful referral: client rejected" or "3: Unsuccessful referral: provider rejected."