Data Models
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      2. Data Analysis
      3. Data Models

      Client Model

      Purpose

      Bitfocus has created the Client Model to allow for analysis across the various ways clients may come in contact with the Continuum of Care system.

      • Clients where only an initial intake (profile screen) was done
      • Assessments like the VI-SPDAT
      • Enrollments
      • Services

      The model is designed to give insight into:

      • Non-HMIS analysis
        • For those communities that utilize Clarity Human Services for purposes other than HMIS
      • Call Centers (211)
      • Needs Assessment
      • Diversion Programs
      • Unmet Needs

      Includes

      The model includes the following:

      • All clients, deleted and undeleted, in a Clarity Instance
      • A streamlined version of the fields from the HMIS Performance Model
      • All deleted data for the client:
        • Assessments
        • Services
        • Enrollments
        • etc.



      Organization

      • Custom Fields - This folder will contain any custom dimensions you may create for the Look
      • Agency Creating Profile - Includes dimensions about the Agency which created the client Profile screen
      • Bed and Unit Inventory - Similar to the Bed and Unit Inventory fields found on the HMIS Performance model
      • Client Addresses - Brings information entered from the Location tab in the client's Clarity record
      • Client Alerts - Fields concerning the system client alerts feature available in Clarity
      • Client Assessments (and Custom) - Includes fields from standalone assessments like the VI-SPDAT. The custom folder includes any custom fields used on assessments and published to Data Analysis.
        • Presumed Chronic - This calculation evaluates if a client might be considered chronically homeless. This is not an official HUD designation.
      • Client Contacts - These fields are drawn from the Contact tab of a client's Clarity record
      • Client Custom - This folder will show custom fields that are created and included on the Profile screen and then published to data analysis
      • Client Field Interactions - these fields are from the Location tab of Clarity (see Location Tab Overview)
      • Client Interactions - these fields report on the times the client's Clarity record was "touched" (see Client Interaction and Last Interaction sections for more details) 
      • Client Last Interaction - (see Client Interaction and Last Interaction sections)
      • Client Notes - Includes notes that are both connected to a program enrollment and are standalone.
      • Clients - Fields are from the Profile screen. Custom Profile fields are included in this section.
      • Coordinated Entry Event - Includes dimensions to meet the Data Standards for 4.20
      • Current Living Situation (and Custom) - includes dimensions to meet the Data Standards for 4.12, formerly known as Contacts or Outreach Contacts
      • Enrolling Agency - Information about the agency associated with the Enrollment
      • Enrollments - This section includes dimensions related to the enrollment:
        • Project Start & End Dates
        • Household Configuration
        • Average Days in Project
        • Latest Move-in Date
        • Days from Project Start to Move-in
      • Entry Screen - See HMIS Performance Model for more details
      • Followup Screen - See HMIS Performance Model 
      • Goals - Fields from the Goals screen.
      • Program Folders - See HMIS Performance Model
      • Referral Connections Enrollment - This section includes dimensions about enrollments resulting from a Referral
      • Referral History - Includes fields related to historical referral data (see referrals)
      • Referrals - Fields related to a client's Coordinated Entry System (CES) Referral including status, dates and outcomes
      • Referto Programs - Includes fields related to the program a client has been referred to through the CES process
      • Release of Information - Information regarding the date and documentation of the client's Release of Information
      • Service Folders - See HMIS Performance Model 
      • Status Update - See HMIS Performance Model 
      • Update/Exit - See HMIS Performance Model 

      What's new?

      The fields/sections described below are unique to the Client Model.

      Client Interaction and Last Interaction sections

      These sections explores the times (or last time) a client interacted with the Continuum of Care system. Fields are:

      • Deleted (Yes/No) - Is the interaction deleted in Clarity
      • Interacting Agency - Agency which recorded the interaction
      • Interaction Date - Returns the date of the interaction
      • Interaction Type
        • Assessment
          • Standalone assessment
          • Annual/Status/Follow-up assessment
        • Client Address Update/Addition
        • Client Contact
        • Client Note
        • Profile Update - Any update to the profile screen
        • Program - Any update to a program enrollment
          • Enrollment/Entry
          • Exit
        • Referral - Coordinated Entry system interaction
        • Release of Information - Any update or new Release of Information
        • Service
        • New Client - If client profile was created less than two hours ago, "New Client" will be displayed and the information will be updated within two hours
      • Days Since Last Interaction

      Last Exit Destination (Enrollments)

      This field will return the latest destination recorded for a client exiting from a program. This is useful for programs with multiple enrollments for a client.

      Suggested Looks

      As a starting point to exploring the Client Model, below are links to articles about creating Looks using the model.

      Missing Assessment/Enrollments

      Archivable Clients 

       Reminder: The client model includes deleted data (enrollments, assessments, services, etc.). If needed, remember to filter out deleted items.