System Advanced Options: System Labels
This article describes how system administrators can access and manage System Labels.
Overview
System Labels are static comments that may appear at login. For example, “This account is locked.” appears when users try to log in with an incorrect password 3 or more times.
The available System Labels are:
● "This email is not registered."
● "This account is inactive."
● "Incorrect credentials."
Managing System Labels
System Labels are managed from SETUP > SETTINGS > Advanced Options > System Labels.
You can customize a System Label by hovering over it and clicking the Edit icon.

This will take you to the EDIT SYSTEM LABEL page, where you can modify the System Label by altering the text in the Message box.

Remember to click SAVE CHANGES at the bottom of the screen to apply your changes to the system.
Updated: 07/01/2026