Service-Based Reports

[OUTS-107] Households Served Report

Report Purpose & Summary

This is a service-based report that provides unduplicated counts of total persons served for specified services. It also provides total households served, including a list of all household members.

Note:  Household members do not require a service placement to be included in the totals. The Household Served Report counts all members of the client group who are actively linked to the client who has received the service.

Running the Report

Who Can Run the Report

All users may run the report. There are restrictions for which information can be accessed based on the rights of the user.

Report Location

This report can be found in the following location in the Report Library:

  • Service Based Reports → [OUTS-107] Households Served Report

Parameter Options

The following parameters are required for the [OUTS-107] Households Served Report:

Service: Service Item(s)

Choose which service item(s) to include: 

All, Single Select, or Multi-Select (Hold Control/Command or Hold Shift to select multiple options sequentially).

Do not display Services without any Household served

Selecting "No" generates a full list of services regardless if any client used the service or not.  This setting defaults to "No."

Selecting "Yes" generates Household statistics for all services where at least one client used the service. An additional Services without any Household served table appears to list all service items nobody used within the report date range.

Veterans Status Selecting "All" generates information for any of the options in the dropdown menu. You can also filter the report information by choosing one or several options.
Report Date Range Choose the range of dates when services were provided.
Report Output Format

You can select Web Page, PDF, or Excel.

Report Details

This report provides counts of persons who received a specified service or services within an agency. It provides information on individual clients as well as households.

The services selected on the Preview screen will be reflected in the report. Three data elements will be listed in each separate service table.

  • Total Clients Served
  • Total Households Served
  • Household Size

Total Clients Served

This is the unduplicated count of all clients served, regardless of whether they are considered an individual or a member of a household.

Total Households Served

This is the total number of households associated with the selected service(s). All family members will be listed, regardless of whether they received the service. The household, in the case of this report, is the global Household, not the enrollment household.

Note that the household information listed in the report is based upon service placement. This means that if a client is provided a service (one that is included in the report) while in one household, then switches to another household and receives a different service (one that is also included in the report), they will be listed in the drilldown list twice, once for each household.

Note:  This total does not reflect an unduplicated count of clients individually.

Household Size

This compartmentalizes the members listed in Total Households Served according household size (1 Person Household = A household with only one person; 2 Person Household = A household comprising of two people, etc.)

For each household size, the report lists # Households, and # of Persons in Households.

Note: # of Persons in Households can include household members who did not receive the service.

Drilldown Functionality

Drilldown functionality is available for this report on:

  • Total Clients Served
  • Total Households Served
  • Each Household Size row

This will provide an unduplicated list of all clients who were served during the report period, along with their identifying information. 

Updated 4/23/2023