Program-Based Reports

[OUTS-102] Performance Monitoring

Report Purpose & Summary

This program-based report measures program performance. It is intended to be used for the NoFA competition and can be used in comparing program performance.

Running the Report

Report Location

This report is found in the Program Based section of the Report Library.

Who Can Run the Report

Anyone can run the report but the returned information will be limited based on the access rights of the user.

An Administrator version of the report is also available [OUTS-102-AD]. System administrators and users with additional access can run the report across multiple agencies.

Parameters

The following parameters are required to run this report:

Program Type(s) Select a Program Type to filter the choices available in the Program(s) parameter
Program(s) Select the program(s) to include in the report
Report Date Range Choose the date range of enrollments to include
Report Output Format Web Page, PDF, or Excel

Admin Report Additional Parameters

These parameters are required for the Admin version.

CoC Choose the CoC to include in the report
Agency Status All, Active or Inactive
Agency(ies) Select the agency(ies) to include

Report Details

This report generates information regarding program performance. It enables outside entities to apply scores/grades to agency programs.

Although you can select multiple programs in the parameters, this report does not categorize results by program; the totals provided are conglomerate scores of all programs selected in the parameters.

To be included in the report, the household must have one valid Head of Household.

The report provides information on 4 categories of performance:

  • Project serves “harder to serve” homeless populations
  • Reduce length of homeless episodes and new and return entries into homelessness
  • Increase jobs, income and self-sufficiency
  • HMIS Participation and Data Quality

Project serves “Harder to Serve” homeless populations

This section captures the percentage of households served who reported at least one of the criteria listed below: (A household can be comprised of one individual).

  • Mental Illness
  • Alcohol Abuse
  • Drug Abuse
  • Chronic Health Condition
  • HIV
  • Developmental Disabilities
  • Physical Disabilities
  • Domestic Violence
  • Unaccompanied Youth under age 18
  • Unaccompanied TAY age 18-24 years
  • % of households meet any one of the above criteria
  • % of households meet any two of the above criteria
  • % of households meet any three or more of the above criteria

The default source of this information is the program enrollment screen. 

If the client has more than one project stay during the report date range, the most recent project stay is used.

Reduce length of homeless episodes and new and return entries into homelessness

This section pertains only to the following project types:

  • [Project Type] = 3: Permanent Supportive Housing (disability required for entry)

  • [Project Type] = 9: PH – Housing only

  • [Project Type] = 2: Transitional Housing

  • [Project Type] = 13: PH - Rapid Re-Housing

  • [Project Type] = 4: Street Outreach

  • [Project Type] = 6: Services Only

The following are considered permanent housing destinations. For the most up-to-date list, refer to HUD HMIS Data Dictionary, Appendix A, Destination.

  • Permanent housing (other than RRH) for formerly homeless persons (3)

  • Rental by client, no ongoing housing subsidy (10)

  • Owned by client, no ongoing housing subsidy (11)

  • Rental by client, with VASH housing subsidy (19)

  • Rental by client, with other ongoing housing subsidy (20)

  • Owned by client, with ongoing housing subsidy (21)

  • Staying or living with family, permanent tenure (22)

  • Staying or living with friends, permanent tenure (23)

  • Moved from one HOPWA funded project to HOPWA PH (26)

  • Rental by client, with GPD TIP housing subsidy (28)

  • Rental by client, with RRH or equivalent subsidy (31)

  • Rental by client, with HCV voucher (tenant or project based) (33)

  • Rental by client in a public housing unit (34)

(PH programs only) % of persons in PH over six months  Automatically calculated from the Date field of the program entry and program exit screens (or [report end date] if program end date is null) of PH programs only ([Project Type] = [3, 9])
(TH and RRH programs only) % of persons in TH/RRH exited to PH Automatically calculated from the Destination data field on the TH/RRH program exit screen ([Project Type] = [2, 13])
(TH programs only) Average days from entry to exit into PH This timeframe is automatically calculated from the Date fields of the program entry and program exit screens of TH programs ([Project Type] = [2]), along with the Destination data field on the TH program exit screen. This will be an integer value as opposed to a percentage.
(SSO programs only) % of households maintaining PH for at least 6 months This information is automatically calculated from the Date fields of the follow-up collection and program exit screens of SSO programs ([Project Type] = [4, 6]). The difference between follow-up collection date and program end date should be >= 180 days.

 

Increase jobs, income and self-sufficiency

This section displays data pertaining to both Cash and Non-Cash Income as well as Education.  The percentages show those clients who have sustained or increased the amount of income of both types throughout their enrollment.  A percentage of clients who have increased their level of education is also included.

% of adults with increased or sustained employment income This section reports a percentage of persons in program(s) with an amount associated with Earned Income on either program status assessment or program exit that is equal to or more than Earned Income amount at program entry.
% of adults with increased or sustained other cash income

This section reports a percentage of clients whose [Total Cash Income for Individual] - [Earned Income Amount] on either program status assessment or program exit is equal to or more than at program entry.

% of adults with increased or sustained mainstream non-cash benefits This section reports a percentage of clients who either had the same benefit(s) from entry to program status assessment/program exit OR client gained any of these benefits from program entry to program status assessment/program exit.
  • Medicaid
  • Medicare
  • Other
  • SCHIP
  • TANF Childcare
  • TANF Other
  • TANF Transportation
  • Temporary Rental Assistance
  • VA Medical
  • WIC
  • SNAP
% of persons with improved education This section reports a percentage of clients who have the Currently Enrolled in School field set to true, OR the Highest Level of School Completed field has increased in value, OR the Earned Degree field has become active or remained the same during the enrollment period.

 

HMIS Participation and Data Quality

This section displays data quality information related to enrollment exit destinations that can be verified and known when a client leaves a program.  Also included is a percentage of clients who have had their income records updated annually.  Percentages of clients who have Don’t Know or Refused selected for any program-based screen is also included as well as average days between actual program enrollment or exit and Clarity record creation for each.

% of persons who exit to known destinations Derived from the Destination data field on the program exit screen.
% of persons with income data updated at least annually Derived from any income-related data field on program exit screens and assessment screens (adults only).
% of program data response = Don’t Know or Refused Total amount of times the Don’t Know or Refused data field is selected on any program-based screen.
Program Entry Average Data Entry Timeliness in days This represents the average number of days between the client enrolling into the program and when the enrollment record was actually created in the Clarity system.
Program Entry Average Data Exit Timeliness in days This represents the average number of days between the client exiting the program and when the exit record was actually created in the Clarity system.

 

Points and Achieved (Yes, No, N/A) Columns

There are two columns located to the right of each of the 4 categories described above:

  • Points
  • Achieved (Yes, No, N/A)

These are quality-based categories that are determined by the evaluating parties. Therefore, the characteristics of these categories are subjective, and will be unique to each agency.

Total Outcome Achievement – 100 points available

This is the total from the Points column, thus it is subjective and will be unique to each agency.

Drilldown Functionality

Drilldown functionality is available for this report. Drilling down on a ‘%’ will yield a list of all clients associated with that list.

The information in the screenshot below is available for each drilldown.

Updated 3/16/2021