Customer Portal: Resource Directory

This article describes how Clarity Human Services users with the "Access - Resource Directory" permission can search for and view details of the resources available to clients through the Customer Portal.

Overview

To view the Resource Directory, navigate to the Launch Pad and click RESOURCE DIRECTORY.

The RESOURCE DIRECTORY page opens. All resources entered in the Customer Portal will be displayed in a list and on a map. The list displays each resource’s Title, Agency, Program, Category, Address, Status, and Last Updated date.

Searching

To filter the list of resources, select option(s) in the Agency, Program, Category, City, and/or Status drop-down menus and click SEARCH.

Zooming/Viewing 

To zoom into a resource’s location on the map, click on its location pin in the list.

To view additional information about a resource, hover over the resource title and click the eyeball icon.

Printing

To print a list of resources and details for all resources included in the list:

• Click PRINT PREVIEW.  
• A preview appears. Click PRINT.

To print information about a single resource in the list:

• Hover over the resource title and click the printer icon.
• A preview appears as shown above. Click PRINT.

Published: 02/10/2025