Release Notes
      Back to home
      1. Clarity Human Services Help Center
      2. Data Analysis
      3. Release Notes

      2024 Data Services Change Log and Known Issues

      2023 Change log is here.

      Data Analytics Maintenance

      Starting Sunday, December 18, 2022, and continuing each Sunday, Bitfocus engineers will perform maintenance on the Looker system from 6 AM - 7 AM PST (9 am - 10 am ET). To ensure the best performance possible for Looker, we are making necessary improvements to the infrastructure of the Clarity Looker configuration. The Looker application may be unavailable to customers during that period of time. Standalone, embedded, and API Looker functions may be unavailable for 1 hour. Looks and Dashboards scheduled for 6-7am Pacific Time on Sundays may not run and should be changed from this time. Please avoid scheduling any new looks or dashboards from 6 am - 7 am Pacific time on Sundays. No action from customers is required.

      Known Issues

      We use Looker as our analytics tool. There are some issues that are vendor specific issues and require support from Looker engineers. Our Data Services engineers work with Looker engineers for investigation, troubleshooting and fixes. 

      Here is a list of the current known issues:  Known Looker Issues

      Change Log

      • 5/1/2024
        • In the "DQ Project Descriptor" view of the Data Quality model, the "Residential Affiliation Error" field has been updated to reflect the appropriate logic for valid and invalid Residential Affiliation values.
        • Some fields in the Data Quality model that were meant to apply to only HOPWA Homelessness prevention projects had been counted for all Homelessness Prevention Projects. They now count the errors for only HOPWA Homelessness Prevention projects. The fields impacted are:
          • Housing Assessment at Exit: Subsidy information Error
          • Housing Assessment at Exit: Ongoing Subsidy information Error
          • Housing Assessment at Exit: Able to Maintain Housing at Project Entry Error
          • Housing Assessment at Exit: Entry Error Count
          • Housing Assessment at Exit: Entry Subsidy Information Error Count
          • Housing Assessment at Exit: Entry Subsidy Information Ongoing Error Count
        • The fields 'Housing Assessment at Exit: Subsidy information Error' and 'Housing Assessment at Exit Entry Subsidy Information Error Count' have been updated to ensure the error only applies if 'Housing Assessment at Exit' is equal to 'Able to maintain the housing they had at project entry'.
        • The fields 'Housing Assessment at Exit: Ongoing Subsidy information Error' and 'Housing Assessment at Exit Entry Subsidy Information Ongoing Error Count' have been updated to ensure the error only applies if 'Housing Assessment at Exit' is equal to 'Moved to new housing unit'.
        • In the "DQ Project Descriptor" view of the Data Quality model, the "Residential Affiliation Error" field has been updated to reflect the appropriate logic for valid and invalid Residential Affiliation values.
      •  4/3/2024
        • In the Inventory model, the fields 'Current Status End' in the 'Unit Availability Status' view, as well as 'Status Start' and 'Status End' in the 'Unit Status' view have been updated to remove a 'datatype' setting which limited to object type to a 'date', and removed the timestamp value. With this setting removed, these fields will now properly include the date and timestamp as recorded in the database.
        • In the Data Quality model, Refactored "DQ Client Program Specific" > "Income Errors" fields to ignore the status of "Income from Any Source" as this was failing to return valid errors when "Income from Any Source" and to address unresolvable conditions. Corrected language in the "DQ Client Program Specific" > "Income Errors" fields values. (Ex: "TANF Income reported but TANF Income amount is greater than 0." to "No TANF Income reported...") Corrected the "Income from Any Source Error" description.
      • 03/21/2024
        • The field 'Is Current Unit Status' in the 'Unit Status' view has been updated to compare the units 'Status Start Date' and 'Status End Date', as recorded in Clarity to the current date and time as of the Looker report run time. Previously the field only compared the status start and end dates to the current date, without using a timestamp. This change will impact the Inventory and Project Descriptor models. This will not require any updates to content.
        • Refactored the table behind the  "Age of Youngest/Oldest HH Member", "Count Adults", and "Count Children" fields to exclude deleted clients in the "Profile Household" view. Affected models: Client Model, Coordinated Entry, HMIS Performance, Services.
      • 03/12/2024 - Fixed a bug in the import_logs view in the Import Model
      • 03/10/2024 - Looker A and B have been upgraded to 24.0.
      •  03/06/2024
        • The "Annual Enrollment Counts" Look on Program Performance LookML dashboard was not accurately calculating the prior year's enrollment totals due to how the custom logic was configured. The Look was updated for accuracy.
        • In the Inventory and Project Descriptor Models, the "Is Current Unit Status" field was refactored to account for future-dated Status Start Dates (Current Status = "No"),  and the description has been updated.
        • Custom Fields in Looker
          • Custom multiselect fields are now available in custom field views in looker. Each selected option is returned, separated by a semicolon. If a user selects "Dog" and "Cat" in a multiselect field with each of those options, the field will return "Dog; Cat". 
          • Updates were made to the Encampment Custom view to account for changes in the database schema. 
        • Updated settings to disable In-App guides.
      •  02/26/2024
        • Updated the Static Demographic Custom view label to Clients Custom View for consistency across models.
        • Updated the client_assessment_custom join in the services model to fix a bug.
      •  02/06/2024
        • The count near the bottom of the Data Quality LookML dashboard for "Deceased and Active Count" was updated to fix an issue.
      •  01/24/2024
        • Fixed a bug where the "Last Assigned to the Queue", "Last Denied", "Last in Process", "Last Program Referral", and"Last Reassigned"  dimensions in the Referral History view in the CE model were returning the incorrect dates.
        • "LSA Data Cleanup: Funding Source and Configuration Issues" dashboard was updated to resolve a bug. Both the "C vii) Changes in Bed Inventories Over the Analysis Year" and "C viii) Bed Inventories with Beds but No Units" Looks were updated so that deleted bed inventories were no longer included.
        • "LSA Data Cleanup: Overlapping Enrollment LookML dashboard was updated.
          • On the Entry/Exit Look, swapped out assigned staff dimensions for aggregate list measures to eliminate fanout for enrollments with multiple assigned staff.
          • Also made the Overlapping Enrollment CoC an aggregate list to eliminate additional fanout and added an overlapping Enrollment CoC dashboard filter.
          • Updated the list of program names column name on the NBN Look to “Programs with a Bed Night.” 
      •  01/10/2024
        • Updated the client service notes field to use a Regular expression instead of a function, to be more performant.