- Clarity Human Services Help Center
- HUD and Federal Partner Resources
- 2024 Data Standards
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New Clarity Human Services Interface
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News and Announcements
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Getting Started
- Accessing Clarity Human Services
- Client Records and Households
- Program Enrollments
- Managing Client Data in Screens
- Services
- Entering Client Location Data
- Contact Tab, Files Tab, and Notes Tab
- Charts and Goals
- The Attendance Module
- Working with the Referrals Tab and Community Queues
- Recording and Managing Referrals in the Client Record
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Clarity Human Services: Customer Portal
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Clarity Human Services: INVENTORY
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Clarity Human Services: Outreach
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System Administration
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HUD and Federal Partner Resources
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Agency Management
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Coordinated Entry
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Report Library
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Data Analysis
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Data Integration and Migration
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Submit a Request
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System Status
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COVID-19 Resources
March 2021 Patch Release
Bitfocus sometimes releases updates to Clarity Human Services outside of our regular development schedule. When this occurs, we notify customers of these changes in the Patch Releases Help Center section. We post updates the Friday before we release items to training sites the following Tuesday. We release these items to live sites two weeks after we release them to training sites.
March 4th, 2021 Patch Release Items
The following items will be available on all training sites on February 18th, 2021, and all live sites on March 4th, 2021:
Additional Agency Access > “Add Agency” button Hidden
Within Manage > Staff, the “Add Agency” button on Additional Agency Access will be hidden from staff profiles if all available agencies have been added.
Access Role Counts Update
Access Roles counts (Figure 1) have been updated to include all primary roles (Figure 2) as well as all Additional Agency Access > Access Role(s) (Figure 3)

Figure 1

Figure 2

Figure 3
Staff Label Updated
Within Setup > Access Roles the “Staff” label has changed to “Assigned” (Figure 4)

Figure 4